WVBBTS/SEF has an exceptional reputation for organizing the best competitions in New England.  The driving force behind the success of these events are the parent volunteers who work tirelessly to produce them.  When we enroll our children in WVBBTS Snowsports Club or Waterville Valley Academy, we make a commitment to support our athletes by donating our time towards competition events hosted by WVBBTS/SEF.   The intent of this program is to ensure all members contribute fairly to the support of our athletes by helping WVBBTS host events that create opportunities for our athletes to compete at their home mountain.  By fairly distributing the effort needed to host an event, we can avoid having just a few volunteers taking on the majority of the effort, and our athletes receive a better more effectively run event.

Please read the Athlete Support Credit Program policy set forth below. Although the policy provides that you will be charged if worker credit requirements are not met, it is not at all our intention for parents to rely on that option. Why is that? We believe the answer is two-fold. First- this is really a parent participation program (not a worker program) and our young athletes will feel this support from each of you both on snow and off. Second- it would be impossible for WVBBTS/SEF to support competitions at our home mountain without the valued support of our parents.

Remember there are many ways to fulfill this commitment either on snow or inside and behind the scenes of a competition. You are encouraged to take a key role in these events and obtain your Alpine Officials Jury Advisor certification.  A jury Advisor fills the role of Start or Finish referee and is a critical yet easy way to contribute to the smooth and controlled operation an event.  Other key rolls include Chief of Race and Chief of course.

To obtain you jury advisor certification, you must attend an easy certification course offered through NHARA.  Members obtaining a new AO certification (including the online Competition Official portion) will receive 1 BBTS Athlete Support Program (ASP) credit. Those members completing their Update (required every 2 years), maintaining their certification with USSS will, will receive 1/2 ASP credit.  Please contact us at contact_us@wvbbts.org for further details. All of these positions require that you register as an USSA Alpine Official.

Who Must Work?

All members of the weekend WVBBTS program who have children that are enrolled in Mitey Mites, GROMS and U10 through U21 alpine, freestyle and snowboard programs.  Unless otherwise specified, each event worked is equal to one race credit. Families with children enrolled in multiple programs must earn the larger number of credits.  You are only allowed 1 off snow credit per family (i.e., events, making lunches, etc.) per season.  You can only work one job, per person, per day.

  • WVBBTS Families
    • • BBTS athletes ages U10 and up in the alpine or freestyle program- 6 credits per family
    • • Alpine High School Program- 4 credits per family
    • • All athletes in the Mitey Mites-2 credits per family
    • • Freestyle or snowboard GROMS programs – 2 credits per family
    • • All athletes in the Junior or Senior Snowboard program- 5 credits per family

    WVA Families

    • • All athletes in Waterville Valley Academy’s Full-Time or Full Winter Term (5 month) program- 2 credits
    • • All athletes in the Post Graduate program- 1 credit
    • • Any athletes enrolled in WVA Early or Late season, who is also enrolled in a WVBBTS weekend training program – 6 credits

How Does the Athlete Support Credit Program work?

  • Members must use our on-line event sign up system to register for an event support position. By signing up for a position, the member is obligating themselves to support the event.
  • Although every effort will be made to assign the member to the position for which they signed up, it is possible that the member will be reassigned to another position during the day of the event. Members must always come prepared to be on the snow and in the elements even if they have signed up for a position that would not normally require such preparation.
  • All positions for Alpine, Freestyle, Freeski and Snowboard will be open to all members. In order to fulfill your credit obligations, you may have to work different types of events.
  • Each family can only sign up for two off-snow positions during the season unless approved by the Director of Operations and Competition.
  • If a member is unable to be on-snow for any reason (can’t ski/ride, physical injury, etc.) please contact the Event Administrator and Director of Operations and Competition. The member will be accommodated in an appropriate position if possible.
  • Unless otherwise specified at the time of sign up, each event supported is equal to one support credit. Families with children enrolled in multiple programs need only earn credits for one of their children, but the number of credits must be for the child requiring the larger number of credits.
  • Members can only support one position, per person, per day, and no family may sign up for more than 3 credits per day.
  • Members are only eligible to receive athlete support credits if they registered for them through our on-line event registration process.  The only exceptions will be the credits earned through volunteering at the Ski Swap or the Mitey Mites desk support volunteers which are managed by the Mitey Mites Head Coach. If a WVBBTS employee or other stakeholder offers you a support credit that is not posted through our on-line event registration process, you should contact the Director of Operations and Competition to discuss the offer before rendering that service. No credit will be awarded unless pre-approved by the Competition Committee.
  • The exception to this rule is if a member comes to an event without previously signing up, the member can check the event sign-in/sign-out sheet the day of an event. If a position is open (i.e., does not have an assigned name), the member may sign in to support the event.  It is the members responsibility to let the Chief of Race/Chief of Course, or Chief of Competition know the member is then going to support the event.  If they cannot confirm that the member actually supported the event, the member will not receive a credit.
  • Once signed up for a support credit position, members have until 2 weeks before the event to withdraw from supporting the event without penalty.
  • Members should notify the Race/Events Administrator and Director of Operations and Competition as soon as possible if they wish to withdraw from an event within two weeks of the event. Although the member is responsible for finding their own replacement to avoid penalty, our objective here is to support our athletes so we will work with the member family to help fill their support position.  However, there is no guarantee we will be able to fill the position and the member retains responsibility to fill the position to avoid penalty (see below).
  • To receive a support credit, members must properly sign in and out of the event. If your name is not on the sign-in sheet, the member may sign up for any open position.  If no other position is open the member must get approval from the Director of Operations to receive a support credit.
  • After the event, the Chief of Race/Chief of Course, or the Chief Competition will confirm the member supported the full day by initializing the sign-in/out sheet. This is required for the member to receive credit.
  • If a member is late showing up for an event, their position may be transferred to another member. In such a case the late member will not receive a credit.  If a member is more than an hour late to an event.  The member will not receive a credit.


How do I sign-up to work?

In our continuing effort to enhance your member experience, we are implementing a new Athlete Support Scheduling and Credit Management program called Volgistics.  This program will enhance the way we schedule and manage Athlete Support and associated credits.  From the perspective of our volunteers, the system will provide each member with their own Athlete Support account in which they will be able to sign-up for events, review their schedule, track their service record (credits), and ensure they are receiving all pertinent communications.

  1. Complete a Support Credit Program application.  Please take your time completing this application.  The information you provide will ensure you are able to sign-up for the appropriate positions and that you will receive all appropriate communications.  Each member of a family that plans to participate in the Athlete Support Program will need to establish an account.
  2. Once you have submitted the application, it will be reviewed, and you will receive an email either approving your application or requesting clarification within 48 hours.  You will also receive information on how to log into your BBTS/WVA Volunteer Information Center Account.  Your Username will be your email address, and your Password will be the one you will establish in your application.
  3. Once the December event schedule opens on November 15, you will be able to use your Volunteer Information Center Account to sign up for event assignments.   Event signup for the remainder of the 2019 season will open on December 15.
  4. All future notices about event sign-up openings and other Athlete Support Program (ASP) information will go out through Volgistics so it is important that you keep your account information current.


Opting Out of the Support Credit Program

Although not encouraged, families may elect not to participate in the athlete support Once you log into the Visitor Information Center, at this time, you will not see any assignments for which you will be able to sign up.  Assignments will appear once sign-up opens for December events on November 15.  All future notices about event sign-up openings and other Athlete Support Program (ASP) information will go out through Volgistics,credit program by paying  $300 per support credit requirement at the time of the annual application submission.  In the case of WVA families, election must be made at the time of submission of the WVA Enrollment Contract and payment must be made on or before November 1, 2018.

If necessary, Members may request a credit waiver by submitting such a request in writing, with justification, to the Director of Operations. This request will be considered by the Competition Committee.

What if I don’t meet my support credit obligation by the end of the season?

Any member who’s requirement is not met by the end of the season (and who has not paid the fee in advance), will be charged $400 per unfulfilled worker credit.  This payment will be due 30 days from the date of invoice.  If this amount is not received prior to the start of the 2019/2020 winter season then the member will not be allowed to join the Club or WVA until payment is received.

Members who do not show up for their support credit obligation without arranging an alternate will be penalized one credit which must be filled during the current season. If an alternate supporting the event for a credit does not show up for the event, the obligated member will be penalized 1 credit. It is critical that if members have arranged an alternate to fulfill their credit obligation within 2 weeks of an event, the member must notify  our Race/Events administrator of the change. If a member fails to fulfill that additional credit, they will be charged $400.